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#73: How to Respond to an Unhappy Client


Recently, a client contacted me because she had received an angry email from an upset client. She wasn’t sure how to respond, and I don’t blame her. It can be tough to know what to say when you’re dealing with someone who’s disappointed in their work with you.

At some point, everyone who runs a business (or works in any kind of service related job!) will have to deal with an unhappy customer. How you respond can make all the difference! 

In this episode, you’ll learn my strategy for dealing with unhappy customers so that I feel better and can leave the conversation feeling like I’ve put my best foot forward.

If you find this episode helpful, please take a moment to like this podcast, and leave a 5-star review!

Remember to join my free community that’s just for health and wellness coaches over at The Confident Health Coach Insider’s Circle on Facebook. You can click here to join us.

If you haven’t yet, subscribe to the podcast! I’m adding bonus episodes and success stories with real live health coaches, and if you aren’t subscribed you might miss out.

If you haven’t yet, make sure you subscribe to this podcast. Episodes come out weekly and are packed with practical and actionable advice so you can launch and grow your online coaching practice. Plus, we’re also adding BONUS episodes including interviews with real-life health coaches who are thriving in their businesses. Subscribe now so you don’t miss out.

Links & Resources:

  • Get support, advice, and conversation in our free Facebook group that’s just for online business owners by clicking here
  • Subscribe to The How-To School for Health Coaches podcast here
  • Connect with Julia on Instagram and Facebook

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